BIZ102 Understanding People and Organisation

BIZ102 Understanding People and Organisation

	ASSESSMENT BRIEF 2
Subject Code and Title		BIZ102 Understanding People and Organisations
Assessment		Group Project
		Part A – Case Analysis Part B – Presentation
Individual/Group		Groups of 4 – 5
Length		Part A – Case Analysis (max 1,200 words)
		Part B – Presentation
Learning Outcomes		This assessment addresses the following learning
		outcomes:
		a)	Define various roles, skills, functions and
			structures in modern global organisations
		b)	Understand the importance of self-awareness,
			emotional intelligence, and motivation.
		c)	Deconstruct the nature of group behaviour and
			cultural differences.
		d)	Integrate strategies to effectively interact with
			others in a professional context
		e)	Understand own strengths and their application in
			the business context
Submission		Part A: Case Analysis, end of Module 5 (Week 10)
		Part B: Presentation, end of Module 6 (Week 12)
Weighting		Total: 50%
		Part A: Case Analysis: 30%
		Part B: Presentation: 20%
Total Marks		100 Marks
Context:

In the dynamic 21^st Century economy where mobility is often not only possible but integral to a successful career, being able to work in an intercultural and diverse environment is essential. Organisations frequently need their people to develop their capacity to work effectively in diverse teams and resolve or diffuse conflicts and miscommunication quickly and efficiently.

The keys to your ability to work effectively in intercultural and diverse teams are the development of emotional intelligence and awareness of cultural differences. Emotional intelligence enables the ability to consciously examine group and team dynamics in real time

in order to facilitate effective individual and team performance. This assessment aims to develop your understanding of how intercultural and diverse teams function and how you can use this knowledge to help develop intercultural and diverse teams into high performing teams.

Scenario:

For the purpose of this assessment, you and your team have joined LIU Consulting. LIU Consulting specialises in supporting their clients in developing high performing teams throughout their business. Your consulting team has been assigned to Company X and one of their teams currently working on Project X. The team consists of four members Kurt, Nassuro, Luojin and their team leader Chris. The team as a whole has been together for about three months. They are now familiar with each other, but have not had any pressure where they had to perform up until this point.

The team’s client has ‘incentives’ for an early delivery by offering the company as a whole a 100,000 AUD bonus for meeting an earlier deadline. Chris’s boss (the company manager) has confided in Chris that the company could really use the money and needs the team to push for the new deadline but does not want Chris to disclose the financial issue with the team as he fears it will cause them to loose focus and start hunting for other jobs. He has however allowed Chris to offer the team $1,000 bonuses each if they meet the deadline.

There are two recordings available for you from two of their recent meetings. The first one is when the task to bring the deadline forward has been announced and the second touch base meeting where the progress of the team is discussed.

Throughout the consulting engagement your team will review the recording through multiple theoretical lenses with the aim of offering deep insight and tailored recommendations for the development of a high performing team within the Company X.

Instructions/Logistics:

At the end of Module 1 your lecturer will allocate you to a consulting team.

The video recordings of Company X’s team case is located in the Assessment Centre under Assessment 2.

The first part of the assessment is a case analysis where you are required to analyse the team using various concepts covered up to Module 5.

The second part of the assessment is a presentation of the results of the analysis and recommendations to the client. You can choose a form of the presentation based on the strengths of your team members and on your preferences.

PART A Case Analysis

In this part of the assessment, you are required to analyse the team using various concepts covered up to Module 5. Use theoretical knowledge from the module readings and further research. Support your analysis by both theory and practice based references, cited using APA referencing style.

Areas of Analysis

Observe the interactions of the team members during both meetings and analyse their behaviour from the perspective of emotional intelligence.

Consider each of the team members interactions and whether you can see any indicators of what is motivating or driving their behaviour.

Consider each of the team members interactions and analyse whether you can see any indicators of team dynamics inhibiting the team’s performance.

Consider each of the team members interactions and analyse whether you can see potential for miscommunication or differences in approaches to work that may relate to any of the Hofsteade Cultural Dimensions.

Recommendations

Prepare a list of recommendations addressing all areas analysed. The aim is to provide advice to the client on how they could develop the team members and bring the team to a higher level of performance. Identify key risks/challenges associated with your recommendations and the way they could be controlled.

Prepare Business Report summarising the findings of your analysis. Use the standard business report structure including Title Page, Executive Summary, Table of Contents, Analysis, Recommendations, Conclusion and References.

PART B Presentation

One part of your engagement is to prepare a presentation to the client summarising your findings, recommendations, potential risks/challenges associated with them and their potential controls.

You have not received any specifications in terms of how you will present the findings and it is up to you which form of presentation you will choose. You can use for example Prezie, Infographics, Animations, Short Video etc. It is up to your team and the strengths of your team members to decide on the form of your presentation.

The students will agree on the exact form and presentation guidelines with their facilitator.

Learning Rubrics – Part A – Case Analysis

Fail (Unacceptable)

Pass

Credit

Distinction

High Distinction

Assessment Attributes

(Functional)

(Proficient)

(Advanced)

(Exceptional)

(0-49)

(50-64)

(65-74)

(75-84)

(85-100)

Research and analysis

No research and analysis

Research and analysis

Research and analysis

Research and analysis

presented is clearly

Comprehensive research

presented is clearly

communicated, covers

presented or research or

presented is clearly

presented is clearly

and analysis of each

communicated,

all theoretical topics,

analysis presented is

communicated, covers

communicated, covers

theoretical concept that is

covers most

shows evidence of

unrelated to the

some theoretical topics,

appropriate theoretical

backed by practice and

theoretical topics, and

critical examination

theoretical and practical

and is backed by limited

topics, and is backed by

theory based references.

is backed by

and is backed by

concepts covered in this

references from theory

multiple references from

references from

multiple references

unit.

and practice.

theory and practice.

40%

theory and practice.

from theory and

practice.

Recommendations are

No recommendations

Recommendations made

Recommendations

Recommendations made

Recommendations

specific to the team,

made or

are generic with a weak

made have elements

are specific to the case

made are specific to

presented clearly and

recommendations made

link to the theoretical

of specificity to the

and the issues faced by

the case and issues

supported by the

are generic with no link to

concepts presented in

case team but are

the case team with an

faced by the case team

research and analysis

the theoretical concepts

the research and

mostly generic with

implied link to the

and show a clear and

presented

presented in the research

analysis.

an implied link to the

theoretical concepts

explicit link to the

and analysis.

theoretical concepts

presented in the

theoretical concepts

20%

presented in the

research and analysis.

presented in the

research and analysis.

research and analysis.

No list of challenges/ risks

A list of generic

A list of generic

A list of specific

A comprehensive list of

Challenges, risks and their

is communicated

challenges/risks and

challenges/ risks and

challenges/ risks and

specific challenges/

controls are clearly

or

their controls is clearly

their controls is

their controls is clearly

risks and their controls

identified, articulated and

they are unrelated to the

communicated but

clearly communicated

communicated and

is clearly

supported with evidence

theoretical topics covered

unsupported by

and partially

supported by evidence

communicated and

20%

in this unit.

supported by

supported by evidence

BIZ102_Assessment Brief 2_Group Project_Modules 5&6

Page 4 of 7

		evidence from theory	evidence from theory	from theory and	from theory and
		and practice.	and practice.	practice.	practice.
					Team’s report and
				Team’s report and group	group discussions show
	Team’s report and group	Team’s report and group	Team’s report and	discussions show	significant evidence of
	discussion shows no		group discussions	evidence of effective	effective collaboration
Ability to work	collaboration with final	discussions show limited	show some	collaboration on most	on each element of the
		collaboration with the
effectively as a team to	report either being		collaboration with the	elements of the project	project with the report
		report itself being
deliver a consulting	completed by one person		report itself being a	with the report itself	itself being a cohesive
		disjointed and
project	or significantly disjointed		cohesive piece of	being a cohesive piece of	piece of work with a
		completed in distributed
10%	with no linkages between		work and shows	work with a single	single narrative and
		sections.
	the different sections.		contribution by each	narrative and shows	shows equal
			team member.	contribution by each	contribution by each
				team member.	team member.
			Grammar, spelling,
	Very badly written,	Grammar, spelling,	punctuation,	Adequate grammar,	Excellent grammar,
	incorrect grammar,	punctuation,	professional writing,	spelling, punctuation,	spelling, punctuation,
	inappropriate language	professional writing and	and syntax needs	professional writing, and	professional writing,
	used, no proper structure	syntax needs significant	improvement. The	syntax. The document is	and syntax. The
Proper organization,	of the document, badly	improvement. The	document is partially	referenced but some	document is properly
professional writing,	organised with no logical	document is very poorly	referenced, reference	referencing is missing.	structured, referenced
logical flow of analysis,	flow of the arguments.	referenced. The business	list or in text	The report is properly	with both reference list
referencing	The document is missing	report structure has not	referencing is missing.	structured, but could be	and in text references.
10%	in text referencing and/or	been followed.	Part of the business	improved.
	a reference list. The report		report structure is
	is not structured properly.		missing or could be
			improved.

Learning Rubrics – Part B – Presentation

Assessment

Fail (Unacceptable)

Pass

Credit

Distinction

High Distinction

(Functional)

(Proficient)

(Advanced)

(Exceptional)

Attributes

(0-49)

(50-64)

(65-74)

(75-84)

(85-100)

Difficult to understand, no

The concepts

The presentation

The presentation

The presentation

logical/clear structure,

presented are

represents a good

represents an effective

represents a clear,

Effective

poor flow of ideas,

backed up by some

summary of the case

communication of the

comprehensive and

Communication

argument lacks supporting

theory and practice,

study analysis results

case analysis results,

effective

of the case

evidence. Very hard to

some valuable

applicable to the

it is concise and

communication of the

analysis results

follow the line of

insights are

client. It is backed up

backed up by

results of the analysis

reasoning.

provided, overall

by some references to

references from

applicable to the client,

30%

advice to the client

theory and practice. It

theory and practice. It

it is easy to follow, very

however needs an

is easy to follow with

is engaging, easy to

engaging and backed up

improvement.

some minor flaws in

follow with clear line

by references from

the line of reasoning.

of reasoning.

theory and practice.

There are some errors

There are more

in spelling,

There are minor errors

errors in spelling,

grammar and

in spelling, grammar

There are no errors in

Does not meet minimum

grammar and

punctuation in the

and punctuation in the

spelling, grammar and

standard with many errors

punctuation.

presented material.

presented material.

punctuation in the

and very weak visual

The material

Too much information

Too much information

presented material.

Visual Appeal

appeal. Difficult to read

provided is difficult

is contained

is present on some of

Information is clear and

and comprehend. Minimal

to read in some

in the majority of the

the presentation

concise. The form of

30%

effort made to make the

parts with too little

presentation material.

material.

presentation is

presentation innovative or

or too much

Minimal effort made

Material is not the

innovative, creative,

visually appealing.

information.

to make the

most innovative, but

visually appealing and

Low quality visual

presentation material

still visually appealing

engaging.

appeal.

innovative and

and engaging.

visually appealing.

BIZ102_Assessment Brief 2_Group Project_Modules 5&6

Page 6 of 7

	No recommendations	Recommendations	Recommendations	Recommendations	Recommendations
	made or recommendations	made are generic	made have elements	made are specific to	made are specific to the
Recommendations	made are generic with no	with a weak link to	of specificity to the	the case and the issues	case and issues faced by
	link to the theoretical	the theoretical	case team but are	faced by the case team	the case team and show
20%	concepts presented in the	concepts presented	mostly generic with	with an implied link to	a clear and explicit link
	research and analysis.	in the research and	an implied link to the	the theoretical	to the theoretical
		analysis.	theoretical concepts	concepts presented in	concepts presented in
			presented in the	the research and	the research and
			research and analysis.	analysis.	analysis.
	No list of challenges/ risks	A list of generic	A list of generic	A list of specific	A comprehensive list of
Challenges, risks	is communicated or	challenges/risk and	challenges/ risks and	challenges/ risks and	specific challenges/ risks
	they are unrelated to the	their controls s is	their controls is	their controls is clearly	and their controls is
and their controls
	theoretical topics covered	clearly	clearly communicated	communicated and	clearly communicated
20%	in this unit.	communicated but	and partially	supported by evidence	and supported by
		unsupported by	supported by	from theory and	evidence.
		evidence from	evidence from theory	practice.
		theory and practice.	and practice.